![]() Encrypt and Send in One Click – Never leave your inbox to encrypt a message.Send Private Emails to Anyone – Send fully secure emails to internal employees, partners, customers, patients – anyone, without requiring them to download special software.Enables real-time message tracking and control, large file transfers, secure e-signature validation and regulatory compliance and archiving capabilities.Simple to send and receive secure messages directly within email apps – including Outlook, Microsoft 365 and Gmail.Share Messages and files securely – on any device while maintaining regulatory compliance, safeguarding proprietary data and controlling email activities.The easiest and best way for you to get resolution on shipping damage is to be thorough and timely in filing a claim with us. ![]() Please email pictures of the damage and email a copy of the shipping and delivery slip within 24 hours to our warranty team. If you refuse a replacement product, then you will be responsible for the shipping charges. If an item is damaged, make note of the damage on the delivery slip and take photos.Īny noted damage will be replaced at no cost to you. This can delay replacement of broken items and can have extra fees. Please do not refuse complete delivery due to damage on any particular item(s). If the truck driver does not offer enough time for you to inspect the shipment, please write "Subject to Inspection" on the delivery slip. You must contact us immediately in this event. In the regrettable occurrence that the product is delivered damaged, damage MUST be noted on the shipping and delivery slip. COVID-19 is factored into the quoted delivery estimates, but can delay shipping without notice as well. Delivery companies can have sudden setbacks: mechanical difficulties, scarcity on readily available cars and trucks in the terminals, flat tires, weather conditions, etc. Projected delivery times are estimated, not guaranteed, and susceptible to change. Tracking information will be provided within two (2) business days from when the cargo leaves our facility. Delivery will be performed according to the routine of the shipping and delivery company. If you need the products within a certain amount of time, please pay extra for the expedited/guaranteed service. ![]() The standard shipping service is NOT guaranteed within a certain number of days. Additional fees apply. Expedited or guaranteed shipping service is available at an additional charge. White-glove delivery service is available for an extra charge. Our delivery is a curbside, front door, first floor delivery service only. Please allow 2-30 working days transit time once the item has left our facility. We take the necessary steps to package your order properly prior to the item being shipped. Our fulfillment team will book your shipment within 1-3 days once payment is made and we have your email and phone number. In the event that the availability of a color choice changes, you will be notified by phone or email with an expected lead time. Lost deliveries will be replaced from HealthSmart, following the appropriate process. We are not responsible for late or lost shipments due to trucking company’s negligence. Standard ship time is usually 3-10 business days, but can take up to 30 days due to unforeseen circumstances (inclement weather, unforeseen circumstances beyond our control, etc). Products usually ship within 1-3 business days. All items are stocked and shipped from our warehouse in MN.
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